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Returns & Exchanges
At Josephine & Co, we want you to be completely satisfied with your purchase. If your order isn't the perfect fit, you can return any unworn items with original tags within 30 days of delivery.
1
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.
3
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
4
Receive Your Refund
Once our quality team inspects the return, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing